Privacy Policy

Last updated: May 25, 2026

1. Introduction

This is the GearX Privacy Policy. It explains what we collect when you visit getgearx.com, why we collect it, and what we do with it.

By using our website, you agree to what's outlined below.

2. Information We Collect

When you shop with GearX or browse the site, we collect two kinds of information.

Things you give us:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

Things collected automatically:

  • Device and browser type

  • IP address

  • Pages visited and time spent

The automatic data helps us see what's working on the site and what needs fixing.

3. How We Use Your Information

We use your details to:

  • Process and deliver your order

  • Send confirmations, shipping updates, and tracking links

  • Answer your messages over email or WhatsApp

  • Improve the website and our products

  • Share offers, restocks, or new launches, only if you've opted in

4. Sharing Your Information

We don't sell, rent, or trade your personal data.

We do share limited details with trusted partners who help us run the business:

  • Payment processors to take payment safely

  • Courier partners to deliver your order

  • Website and analytics tools that keep the site running

5. Data Security

We protect your information with encrypted checkout, secure servers, and limited internal access. No online system is 100 % safe, so we can't promise total protection, but we take it seriously. If a breach ever affects you, we'll inform you directly.

6. Cookies

Cookies are small files getgearx.com saves on your device. They help us remember your cart, keep you signed in, and understand which pages people actually use.

We use them to:

  • Keep your shopping experience smooth

  • Measure traffic and site performance

  • Improve what we offer

You can disable cookies in your browser settings, though some features may stop working properly.

7. Your Rights

You're in control of your own data. At any time, you can:

  • Ask to see what we hold on you

  • Request a correction or update

  • Have your details deleted from our records

  • Unsubscribe from marketing emails

Email info@getgearx.com and we'll act on it right away.

8. Third-Party Links

Our site sometimes links out to others (with payment pages, courier tracking, social media.) Once you click through, you're on their platform. Their privacy practices are their own, so please check their policies before sharing anything there.

9. Changes to This Policy

We may update this Privacy Policy as GearX grows or as laws change. When we do, the new version goes on this page with an updated date. Major changes will also reach you by email if you're on our list.

10. Contact Us

Questions about your data, or want it removed? Reach us anytime:

We usually reply within one business day.